went to buy a $2600.00 washer and dryer and between two highly incompetent or very poorly trained employees, could not get pass the application process. After close to an hour of both of them trying, could not for the life of them figure out how to do it and the female employee very rudely in front of us says to her co/worker that we were just going tohave to come back when the manager gets back from his lunch break, as if WE were inconveniencing HER! Don't waste your time, better yet your money for a place that has poor service, unqualified employees and most of all poor management!!!!
They were very friendly , professional and had great customer etiquettes! Highly recommended this store.
Would've given them 5 stars because in store they were really nice and helpful. Much better than the Aaron's we looked at before this one. But they were supposed to deliver our living room set today and instead of calling and telling us they changed it to tomorrow, my husband called and they told him that it will be delivered tomorrow (Wednesday may 23rd) Let's hope it will be delivered, otherwise I'm changing this review to 1 star and asking for my money back.
I've never had a bad experience with any of Aaron's employees in the store or the delivery guys. Everyone is always super courteous and quick to help. I've rented a living room set from them and a washer and dryer set. The delivery guys have always made sure that everything is set up correctly (they have even taken the time to remove the plastic covers and then take all the trash with them) and my deliveries have happened on time, exactly when they said they will. Aaron's makes renting to own easy and I appreciate the peeps at this store a lot.
If i could give negative stars I would. DO NOT USE location. I had a horrible exerience from the beginning of dealing with the person who answered the phone to their horrible gm Don. I do not recommend they at all. They messed up on my order. I had to call 3 separate times concerning them showing up with my furniture. Then after all of that my lease was incorrect. I have used a different location in the past so I have to assume the issues of terrible customer service is due to their gm Don. Don't make the mistake I made and buy from this location
Aaron S is a US Furniture Store based in Round Rock, Texas. Aaron S is located at 1150 N STE 400, IH 35, ROUND ROCK, TX 78681, USA.
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