Linda Mays
I need to redact this 5 star review I previously gave. The review was written before the transaction was complete and was done at the behest of another sales person so Mia, Lance and Brad could get a bonus. I was at Toyota with my sister who was buying the car. They called her and said come on up here you are approved. Now 2 weeks later she is getting ugly calls from Toyota saying the process was never finished and she needs to return the car. She provided every bit of information she was asked for & a down payment. Now they say she needs to try to get her bank to finance the car. Very poor, unprofessional customer service. Not too mention, Toyota tried to sell her the car way over fair market value. I would not recommend this dealership to anyone. Take your business elsewhere.
A big thanks to Doris,Marty and (GM) Karen
I walked in the dealership knowing exactly what I wanted in my car. Doris helped me pick the exact car I needed. I am very particular in my desires and didn't think I would walk out with the car of my dreams. I totally recommend Doris if you are buying a car. My 2018... Yes 2018 ......Toyota Camry is amazing!! She was never pushy like normal sales reps and she was knowledgeable about the car. Great job Doris! Keep up the great work!!!! Round Rock Toyota.... I thank you for allowing me to work with such an amazing talent. Someone who cares more about her customers than any sales person I know.
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1. Understands your needs 2. thorough during the process 3. has the best technology with great prices. I recently got engaged and wanted needed a more reasonably priced car to start saving money for the wedding. When I approached Round Rock Toyota’s team about my needs, they were extremely compassionate about meeting my needs, and they hooked me up with a really nice car with all the technological perks. If you can set up an appointment with Brandon Truong to start looking at vehicles, or ask for Derek Jackson for any financial questions you may have. They will truly bend over backwards and go beyond to assist you through the entire process. Including answering the 100 detailed questions to ensure I was comfortable. I cannot thank Round Rock Toyota for the seamless and amazing experience with purchasing my new 2017 Corolla.
You all have been a blessing to me today. From the moment we hit the lot Doris was showing me what I needed to know and to get me in a car. I am a first time car buyer and this was a great experience. Thanks again I will be back.
Mia, Lance & Brad were very helpful & polite.
I was assisted quickly and politely when purchasing my new Camry. Thanks Maxim! Great guy! Ask for him! He will treat you right! No rude tactics. Just honest excellent customer service.
Round Rock Toyota is a US Car Dealer based in Round Rock, Texas. Round Rock Toyota is located at 2307 I-35, Round Rock, TX 78664, USA.
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